Careers

SCIL is a consumer controlled organization with at least 51% of staff and board members comprised of people with disabilities.

Information & Referral Specialist

Purpose

The information and Referral Specialist greets consumers and potential consumer upon arrival and direct them to the appropriate staff and service. Answers phones and provides assistances in location services either internally or available in the community; and provides general support services to staff. 

Essential Duties & Responsibilities
  • Answer phone, directing callers to appropriate staff and resources within the agency and information and referral in the community. 
  • Greet consumers, potential consumers, and visitors and provide initial information. 
  • Inform staff when a potential consumer arrives and needs assistance.  
  • Ensure that office equipment, supplies and facility are well maintained, and system kept out to date. 
  • Maintains data in COMs on consumers or others that request assistance. 
  • Acquire information about, share, and make referrals to community resources. 
  •  Handle, respond to, and follow-up with individuals who contact SCIL for disability-related questions, concerns, or issues, and complete requests.
  • Knowledge of laws and government regulations, and agency policies
  • Strong organizational skills with the ability to handle multiple tasks simultaneously
  • Experience working with diverse individuals of multi-cultures and disabilities 
  • Effective and proactive problem-solving skills 
  • Ability to be a self-starter and work autonomously, as well as be part of a successful team 
  • Demonstrate a conceptual and working knowledge of the varied aspects of the IL philosophy and the empowerment of persons with disabilities to achieve their personalized goals to maximize quality of life 
  • Ability providing excellent customer service to both internal and external customer  
  • Excellent verbal and written communication skills 
  • Demonstrate the ability to engage multitask concurrently 
  • Demonstrate ability to work with a wide variety of people in dynamic and fast-paced work environment  
  • Performance other duties as assigned 
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Qualifications
  • High School Diploma or equivalent required. Two years of experience in an agency/organization that provides human services to the community understanding and embracing Independent Living Philosophy and disability culture 
  • Bi-lingual (Spanish) required 

Qualified candidates should email resume, to: programdirector@scil4u.org.

Position open until filled.

Persons with disabilities are encouraged to apply. If you have the need for accommodation to aid your participation in our hiring process, please contact us to make appropriate arrangements.

Suncoast Center for Independent Living embraces applicants with diverse backgrounds and as an equal Opportunity Employer people with disabilities are encouraged to apply.  

Independent Living Advocate

Overview
The Independent Living Advocate will follow the independent living philosophy providing a variety of independent living services including the core services of Advocacy, skills training, peer mentoring, informational and referrals and transition to persons with disabilities, leading to opportunities for successful independence in the community. Additional services are provided through resources and trainings to obtain benefits, employment, education, medical services, and assistive technology.
Responsibilities and Duties
  • Complete an intake process, assessing their needs, and developing a comprehensive Independent Living Plan (ILP) which establishes goals and a time guideline assuring an efficient delivery of services and a reasonable time to achieve the consumer’s goal.
  • Provide a copy of the ILP to the consumer, as well as follow-up meetings to assess progress toward a goal(s).
  • Promote consumer choice and consumer control.
  • Monitor progress of consumers towards developed goal, documenting with notes in their consumer files (CSR). Maintain consumers files in accordance with SCIL policies and procedures, database, and grants compliances.
  • Input and maintain accurate real-time consumer data in COMs database on a regular basis as needed.
  • Advocate for and assist consumers in obtaining benefits such as Social Security, Medicare, Food Stamps, and any other county, state, and federal benefits.
  • Assist consumers in obtaining transportation services including fixed routes, Paratransit, etc.
  • Assist consumers to obtain assistive technology.
  • Provide direction to consumers in applying/obtaining personal care attendance.
  • Provide direction to consumers to obtain employment or/and education services including Vocational Rehabilitation.
  • Show awareness of, and participate in, systems change advocacy.
  • Support grassroots advocacy efforts
  • Assist with applications process as needed.
  • Identify and Participate in training/staff development activities/workshops to continuously improve knowledge and skills as it relates to independent living.
  • Represent SCIL at outreach and events to educate the community about people with disabilities.
  • All other duties as assigned.
Qualifications

Bachelor’s degree in education, Human Services, Organizational Leadership, or related degree and/or three years’ experience working with people with disabilities understanding the Independent Living Philosophy and disability culture. Must have the ability to build relationships with other community services providers.

Abilities

  • Demonstrate the ability to read, comprehend, and execute detail standards set forth in contracts documents, database information, or other documents impacting the business functions of SCIL.
  • Strong background in problem-solving and conflict resolution skills.
  • Knowledge of basic Social Security, Housing, Transportation, Medicare, and other benefits.
  • Experience working with diverse individuals of multi-cultural and disabilities.
  • Demonstrate the ability to write and engage in effective verbal communication with SCIL consumers, peers, staff, or guests.
  • Demonstrate a conceptual and working knowledge of the varied aspects of the IL philosophy and the empowerment of persons with disabilities to achieve their personalized goals to maximize the quality of life.
  • Demonstrate the ability to conceptualize problems and take appropriate initiative in effecting decision-making within the parameters of standards business and programs practice, SCIL policy, and practice authority delineated by SCIL.

Qualified candidates should email resume, to: programdirector@scil4u.org.

Position open until filled.

Persons with disabilities are encouraged to apply. If you have the need for accommodation to aid your participation in our hiring process, please contact us to make appropriate arrangements.

SCIL is an Equal Opportunity Employer.